Upsher-Smith Promise of Support™ Program

Upsher-Smith has been committed to helping people living with rare disease and their caregivers for nearly a decade.
Promise of Support™ Program ensures that your patients are supported throughout their treatment journey. We have partnered with a best-in-class specialty pharmacy with a dedicated clinical team, to offer your patients and their caregivers personalized assistance in:
  • Accessing TORPENZ™
  • Understanding their treatment plan
  • Managing potential side effects
  • Reducing financial burden with copay assistance (Limitations apply)
  • Finding other resources they may need

Our Commitment to Providers and Support Staff

We understand that every day, more is expected of you and your staff. We are committed to respecting your time by making enrollment in the Promise of Support™ Program and prescribing TORPENZ™ as easy as possible, and we will support you throughout the prior authorization process with comprehensive tools and resources.

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What Your Patients Can Expect

As part of our Promise of Support™ Program, we trust our specialty pharmacy partner PANTHERx® Rare because of their deep experience in rare diseases. Your patients can expect exceptional support including:

  • A dedicated clinical pharmacy team
  • Quick medication start option as needed
  • Uninterrupted medication supply
  • Customized adherence reports, as requested
  • Copay and financial assistance, including Patient Assistance Program (PAP). (Limitations apply)
  • Refill reminders
Upsher-Smith Promise of Support Program Graphic – Venn diagram of Patient/Physician/Pharmacy relationship.

TORPENZ™ is available through PANTHERx® Rare, an award-winning specialty pharmacy dedicated to rare disease patients and families.

PANTHERx® Rare is a URAC-certified Rare Disease Pharmacy Center of Excellence and has been awarded the MMIT Patient Choice Award.

Our shared goal is to ensure your patients receive the support needed to stay on medication throughout their treatment journey.

Rare Disease Pharmacy Center of ExcellenceSpecialty Pharmacy Center of ExcellencePatient Choice Award Winner Graphic
Patient Choice Award Winner GraphicAccreditation Seal from Accreditation Commission for Health Care (ACHC)Accreditation Seal from Accreditation Commission for Health Care (ACHC)

More Support for Your Patients

We’ve created a New Patient Support Kit specifically for your patients prescribed TORPENZ™.

Whether they are newly diagnosed or are continuing everolimus therapy with TORPENZ™, we are committed to providing tools and resources to help your patients and their caregivers feel informed and comfortable with the treatment plan.

Why Upsher-Smith?

For over 40 years, Upsher-Smith has been supplying high-quality, branded-generic medications that provide healthcare providers, caregivers, and patients with the benefits of a brand and the cost savings of a generic. A branded generic can also be prescribed specifically by brand name, ensuring that a patient receives the same formulation from the same trusted manufacturer throughout their course of therapy. This is especially valuable when there is concern about patients being switched between generic formulations from different manufacturers, some of which offer no support services to patients.

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